A Guide to selling your items on Versla Marketplace

Versla Marketplace is a UK-based online marketplace that connects buyers and sellers from around the country, providing a wide choice of products similar to those found on popular marketplaces such as eBay, Amazon, and Etsy. However, we provide various features and benefits that make it a perfect platform for sellers to market their goods. In this article, we'll go over everything you need to know to get started selling on Versla Marketplace.

We also have a much fairer fee structure with free listings, a free web shop and domain, no monthly fees, and an order competition fee of 2% capped at £1 per order. Click here to read more about why we chose this fee structure.

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Start Selling in Minutes

To get started selling on Versla Marketplace, the first step is to create an account. Here's how to do it:

Click "Sign in" in the header bar; once signed in, you will be taken to your account dashboard.
On the left side, click the "Sell" link and fill out the onboarding form.
You will then be connected to the Stripe Payment Gateway to set up your merchant account.
Once your account has been confirmed by Stripe, you will get a notification saying you can start selling (this can occasionally take some time if they have to verify your details).
On the left side, click the "Sell" link again; this will now show you your item selling page.
Click the “Create a new listing” button at the top right to create a listing.

Creating Your Shop

Once you've set up your seller account, you can now create your free web shop. Here's how to do it:

Click on the "Settings" link on the left and select "Store Settings" in the "Your Web Store" box.
Choose a subdomain for your shop. For example, "myshopname" would make your shop domain "myshopname.versla.shop".
Upload a logo and icon image.
There are also some optional additional steps to further customise your shop.
- Add your front page welcome that will appear above your categories (if you have any) and latest products.
- Click on the categories tab to start building your categories.
- Click on the Guest Content tab to add extra pages, such as about us or information on any services you may offer.
- Click on "design" and "submit" to enter any custom styling you may like for your website.
Once you have done this, click on "Sell" on the left menu, and start adding your items to both the Versla Marketplace and Your Shop.

Optimizing Your Product Listings

When it comes to selling on Versla Marketplace, having great product listings is key. This is where customers will get their first impression of your items, so it's important to make them stand out.

Here are a few tips for optimising your product listings:

Use high-quality images that show your items from multiple angles.
Write detailed descriptions that include measurements, materials, and care instructions.
Use relevant keywords in your titles and descriptions to help customers find your items.
Set competitive prices for your items.

Promoting Your Shop

Now that your shop is up and running, it's time to start promoting your items. Here are a few ways to get the word out and attract customers to your shop:

Use social media to showcase your items and share updates about your shop.
Offer promotions and discounts to incentivize customers to buy.
Collaborate with other artisans or bloggers to cross-promote your shops.
Participate in Versla Marketplace events and sales to gain exposure.

Managing Your Orders

As your shop grows, you'll need to manage your orders efficiently to ensure that customers receive their items on time. Here are a few tips for managing your orders effectively:

Set clear shipping and processing times for your items.
Keep track of your inventory to avoid overselling.
Respond promptly to customer inquiries and resolve any issues as quickly as possible.
Use Versla's built-in tools to create shipping labels and manage orders.

Providing excellent customer service

Last but not least, providing excellent customer service is crucial to running a successful shop on Versla Marketplace. Here are a few tips for providing top-notch service:

Respond promptly to customer inquiries and messages.
Ship items promptly and provide tracking information.
Offer refunds or exchanges if an item arrives damaged or is not as described.
Ask for customer feedback and use it to improve your shop and listings.

FAQs

Q: How much does it cost to sell on Versla Marketplace?
A: Versla Marketplace does not charge any listing fees and instead only takes a small end-value fee of 2% on each transaction, which is capped at £1.

Q: Are there any other fees?
A: There are payment gateway fees that Stripe charges, which are currently from 1.5% and 20p per order, depending on the card used. Read more here: https://stripe.com/gb/pricing.

Q: Can I sell digital items on Versla Marketplace?
A: Yes. We recommend that you use a method to prove the user has downloaded the item to protect yourself from chargebacks.

Q: How can I increase my sales on Versla Marketplace?
A: To increase your sales on Versla Marketplace, you should focus on optimising your product listings, promoting your shop, and providing excellent customer service. You can also participate in Versla Marketplace events and sales to gain exposure and attract new customers.

Q: How do I receive payments from sales on Versla Marketplace?
Stripe Payment Gateway processes your payments for Versla Marketplace. You can log into your Stripe Payment Gateway dashboard to change the frequency and destination settings. https://dashboard.stripe.com.

Q: What shipping options are available on Versla Marketplace?
A: Shipping is handled by individual sellers on our platform, which means that buyers can expect a variety of shipping options and delivery times. We recently introduced a new feature that allows sellers to book shipping for their orders directly from the order page using Royal Mail Click and Drop or Parcel2Go integrations. This feature makes it easy for sellers to manage their shipping and ensure that their buyers receive their products quickly and efficiently.

Q: How do I contact customer support on Versla Marketplace?
A: Versla Marketplace offers excellent customer support to both buyers and sellers on our platform. You can contact our support team through the "Contact" link at the bottom of the Versla Marketplace homepage. Our team is dedicated to helping our users resolve any issues or answer any questions they may have, so they can enjoy a smooth and hassle-free experience on our platform.

Q: Do you have any limits on the number of items I can sell?
A: We operate a fair usage policy, which just means if there are too many duplicate items or spam items, they may be removed. We will of course contact you to try and help fix any issues first. Rather than you just guessing what the problem may be.

In conclusion, Versla Marketplace is a great platform for artisans to sell their items. With no listing fees and a small end-value fee of 2% on each transaction, capped at £1, you can keep more of your profits and offer your products at competitive prices. By optimising your product listings, promoting your shop, and providing excellent customer service, you can grow your business and reach a wide audience of buyers on Versla Marketplace.